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Product Information

With the 6G™ platform, Livecom provides products aimed at increasing the return of online investments or saving costs on online customer contact. With the Livecom suite, you have a complete solution that allows you to integrate all available customer contact channels in one convenient application. As the package consists of modules, you can also acquire Livecom's solutions separately.

The Livecom modules:


Livecom always offers more

With the 6G customer contact platform, Livecom provides a crucial contribution to your business aims. Still, Livecom allows you to use additional services to maximize your ROI. To this end, Livecom offers the following services:

  • Courses in operating the 6G platform.
  • Courses in the efficient and goal-oriented use of Chat and Social Media.
  • Statistical analysis and advice. Which results are positive and where can you improve them?
  • Annual market research into the use of customer contact channels by consumers. Livecom shares these results with all their clients.
  • Usability survey, so Livecom can guarantee that your representatives grasp the package as soon as possible.
  • Partnerships, facilitating the joint development of new products.
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About Livecom

Livecom, based in Amsterdam and Shanghai, develops intuitive software that enables organizations to handle their customer contacts more efficiently. Our single web app, trusted by companies such as Philips, PCCW and Randstad, collects and routes all incoming e-mails, calls and chat conversations. Livecom: one single web app for your customer care.

Office
Livecom International BV
Crystal Tower
Orlyplein 10 - 25th floor
1043 DP Amsterdam
The Netherlands

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Contact

Sales
t. +31 (0)88-LIVECOM /
+31 (0)88 548 32 00
e. send email

Support
t. +31 (0)88 548 32 22
e. send email